Free Home HealthcareFrequently Asked Questions
Some frequently asked questions about Lxiscare and home care services.
1. What is Lxiscare?
Lxiscare is a home support company that provides personalized care services to the elderly, sick and families, ensuring well-being, safety and autonomy in the comfort of home.
2. What is the mission of Lxiscare?
Provide excellent care that promotes quality of life, dignity and respect for users and families.
3. What services does Lxiscare offer?
– Support for the elderly and dependents at home
– 24-hour home health care
– Internal and external maids
– Technical assistance (rental/sale of equipment)
– 24-hour home health care
– Internal and external maids
– Technical assistance (rental/sale of equipment)
4. Which areas do you provide services?
Lxiscare provides services in the greater Lisbon region, in all municipalities in the area such as Lisbon, Amadora, Odivelas, Loures, Vila Franca de Xira, Sintra, Cascais, Oeiras, Almada, Seixal, Sesimbra, Montijo. It also provides services in other areas of the country and internationally in live-in services.
5. Can I hire only some services?
Yes. We create customized plans according to the needs of each client.
6. Do the services work 24 hours a day?
Yes. There are options for continuous care, including 24-hour home support.
7. How can I request a quote?
Fill out the form on the website or contact us by phone/email. The evaluation and proposal is completely free. We can also make an evaluation visit to your home at no cost or commitment.
8. What are the costs of the service?
They depend on the needs, schedules and types of service requested. The proposal will always be personalized according to your needs.
9. Do the services have VAT?
Home support services are exempt from VAT and are deductible from personal income tax.
10. What are the main benefits of home support?
It allows personalized care, home comfort, maintenance of autonomy and family involvement.
11. Does home support promote autonomy?
Yes. The user participates in decisions and maintains their routines, increasing self-esteem and independence.
12. Is home support safe?
Yes. The professionals are qualified and there is regular supervision, ensuring quality and safety.
13. Is home support suitable for all situations?
It is recommended for most cases. In more complex situations, it can be complemented with specialized medical services.
14. Who are the caregivers?
Qualified professionals with training in geriatrics, nursing and home support. All have proven experience and permanent support from the management teams.
15. How is the team selected?
Lxiscare applies strict selection criteria, including references and profile analysis based on the experience and training of caregivers.
16. Is there follow-up and supervision?
Yes. We carry out periodic supervision visits and monitor the progress of each user, in permanent contact with the caregivers.
17. Do you have technical aids and equipment to rent or buy?
Yes, we have articulated beds, wheelchairs, walkers, anti-bedsore mattresses, among others.
18. Are there partnerships and discounts?
Yes. We have several protocols with pharmacies, companies, associations and other organizations, with discounts on products and other services.
19. Is Lxiscare licensed?
Yes. Lxiscare is a company licensed by portuguese Segurança Social.
20. How is data protection guaranteed?
The data is treated confidentially and in accordance with the GDPR.
21. How can I contact Lxiscare?
By phone to the numbers: 216 003 126 / 967 281 158
By email: geral@lxiscare.pt
Through the website: www.lxiscare.pt
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